See our Return Policy, Please call 1-866-728-0649 if you need help before placing your order.
All Wood Cabinetry FAQ’s:
What do you mean by “All Wood Cabinetry”?
All Wood Cabinetry is exactly that, “All Wood”. Each cabinet is built from furniture grade plywood and the cabinet face-frames, where applicable, are solid oak or maple. You will not find any particle board in any All Wood Cabinetry! [ back to top ]
What are Ready-to-Assemble Cabinets?
These are new 100% All Wood cabinets well packaged, for you to assemble on site. Each cabinet comes complete with assembly hardware pre-mounted in the panels, so assembly is quick and painless. We also have detailed photographs of assembly instructions to insure you get the best results. By assembling the cabinets yourself, not only will you save money, but you have the added satisfaction of knowing you truly built your new kitchen yourself! [ back to top ]
What are Factory Assembled Cabinets?
These are new 100% All Wood cabinets professionally built, to your requirements, by our trained cabinet builders. Choosing this option will guarantee that your new cabinets are well built and it will also save you valuable time and labor. [ back to top ]
What are the wood doors made from?
Wood doors are built from 100% solid oak or maple. [ back to top ]
What are white “thermo-foil” doors?
Because of their combination of looks and durability, white “thermo-foil” doors have generally replaced white painted doors in the kitchen industry. These doors are built with a high density wood fiber core which is then vacuum-formed with a seamless durable vinyl veneer. The back of the door is finished with a wipe-clean melamine coating. This results in a beautiful door, which will not crack and is easy to maintain. [ back to top ]
What type of drawers are in All Wood Cabinetry?
All Wood Cabinetry drawer boxes are 4-sided, built from 5/8” thick solid hardwood and assembled with dovetail carpentry joints. The drawers also feature a fully captured, 1/4" thick plywood floor. All Wood drawers glide smoothly on concealed runners which are epoxy coated so they will never rust!
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What is the interior finish of the cabinets?
All cabinets feature a wipe-clean paper laminate interior finish. [ back to top ]
What is the construction of the cabinets?
We offer two types of cabinets Framed and Frameless. The construction details of these cabinet differs. It is important to understand the difference: Framed cabinets have a solid hardwood face frame with 1/2" sturdy plywood interior, side panels and back. Frameless cabinets are built from 3/4" sturdy plywood for the interior and side panels with a 1/4" plywood back panel. [ back to top ]
Do I need a Finished Panel for the exposed cabinet sides?
No. All Wood cabinets feature a matching wood veneer exterior, so an additional finished panel is not required. [ back to top ]
Why do I require a separate Toe Kick panel?
All base cabinets and tall cabinets include an integral toe kick which is finished to match the cabinet front. However once you install multiple cabinets together, you will require a continuous “Matching Toe Kick” (MTK8) to give you a seamless finish. [ back to top ]
How do you use my information?
Any information you provide will only be used by Cabinet Liquidators, LLC to process your order or inquiry. We do not share any information with third parties. [ back to top ]
How To:
How do I measure my kitchen or bathroom project?
We offer instructions on "How to Measure" just follow the instructions or contact us and one of our kitchen designers will help. [ back to top ]
How do I install my kitchen or bathroom cabinets?
We offer instructions on "How to Install" just follow the instructions or contact us and one of our kitchen designers will help. We also offer a Contractor Service through ImproveNet.com you can contact them and three qualified installers will bid on your project. [ back to top ]
How do I assemble my kitchen or bathroom cabinets?
We offer detailed assembly instructions on "How to Assemble" just follow the instructions or contact us and one of our kitchen designers will help. [ back to top ]
How do I design my kitchen or bathroom project?
We offer a Deluxe Design package for a $50 dollar purchase where our kitchen designers will work with you to design your kitchen or bath project. The service includes a floor plan with measurements, a 3D perspective view, complete cabinet listing and pricing. If you purchase cabinets from us we will credit your $50 charge towards your cabinet purchase. You will need to fill out our Deluxe Design form and fax that to us at 866-509-4029. [ back to top ]
Ordering FAQ’s:
What is Your Privacy Policy? We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. [ back to top ]
What is your low price guarantee? With: Cabinet Liquidators guarantees low prices on everything we sell. If you find a lower price from a legitimate, competitor on an identical item we sell on our website, even if it's an "advertised special," we'll not only meet that price, we'll beat it by 10%. (This guarantee applies to our in-stock items only, and excludes closeouts, liquidations, and clearance items.) In order to qualify for our price guarantee, we will need a copy of the quotation for the item(s) on legitimate company letterhead. [ back to top ]
How do I place an order online?
To order online, select a category or subcategory from the navigational menu. Next you will be able to browse our site by selecting exactly what you want (ie: what kind of cabinet, style of cabinet, wall base or tall cabinet etc.) After a couple of click, you are taken to exactly what you are looking for. After you click on a specific product, you are able to add the item to the cart. You will be able to continue shopping or checkout. Follow the checkout process and an confirmation will be sent to you via email. [ back to top ]
What are the Cabinet Liquidators Sales Policies?
Please see our return policy. To meet our industry leading delivery schedules, we pull your order as soon as we receive it. Therefore we cannot accept order cancellations or changes. It is very important that you ensure that your order is complete and correct before placing it. [ back to top ]
What if I need to exchange a cabinet for a different size?
Please see our return policy. Unfortunately we cannot accept returns or exchanges. However, if you need an additional cabinet, we will be happy to ship it to you for the purchase price + shipping & handling. [ back to top ]
What if I need an additional cabinet?
If you require an additional cabinet, accessory or piece of molding, we will be happy to ship it to you for the purchase price + shipping & handling. Simply place a new order. [ back to top ]
Can I order Assembled Cabinets?
Assembled cabinetry orders must be placed at one of our store locations, in most cases; deliver in 2-7 days from order confirmation. [ back to top ]
Shipping FAQ’s:
What are the Shipping Costs?
Online orders usually ship within 48 hours of payment confirmation. Depending on the size of the order and your location, most orders should arrive 5-10 days following payment confirmation. Freight costs are calculated using Fedex Freight and are based on the weight of items ordered, along with the delivery zip code. For example: the $999.34 Bristol Arctic White 10’ x 10’ Sample Kitchen, weights 460 lbs. and can be shipped nationwide for as little as $168.00. You can fill you shopping cart with items, enter your zip code and select "update" to calculate your shipping cost. To understand our shipping costs in detail visit our shipping explanation page. Please Note: Charges will NOT process until you select the "Place Your Order" button. This way you can view your shipping cost before placing your order. [ back to top ]
How will my order be shipped?
Ready-to-Assemble (RTA) orders placed online will be shipped, to home or job site, via the most efficient national carrier. [ back to top ]
When will my order be delivered?
Ready-to-Assemble (RTA) cabinetry orders placed online will, in most cases, ship in 48 hours and deliver in 5-10 days, depending upon method of shipment. [ back to top ]
What about Damages?
We make every effort possible to ensure that you receive your order without damage, however on occasion there are conditions beyond our control that will cause damage during the shipping process. Please review the instructions under Policies for details regarding receiving products and reporting damages. [ back to top ]
www.cabinetliquidators.com FAQ’s:
Can I feel safe making this kind of purchase from you over the Internet?
Many people have concerns about ordering on line. We suggest you purchase your cabinetry using a major charge card. Charge cards offer you a great deal of protection. Master Card or Visa will stand behind the consumer in the event of fraud. [ back to top ]
Are You a Member of the Better Business Bureau?
Cabinet Liquidators has the goal of being a customer-friendly and service-conscious company we are pleased to mention that we are members of the Better Business Bureau. [ back to top ]
What are your hours of operation?
Monday through Friday 8:00 a.m. to 5:00 p.m. EST.
We are not open on weekends and holidays. [ back to top ]
Policies
Pricing
We reserve the right to change pricing without notice.
Order Placement
1. www.cabinetliquidators.com Customer Support is open from 8:00 a.m. - 5:00 p.m. EST, Monday through Friday.
2. Orders received by www.cabinetliquidators.com by 5:00 p.m. Monday through Friday, will be processed within 48 hours
3. The toll free Customer Support number is: 1-866-728-0649.
4. The toll free fax number is: 1-866-509-4029. [ back to top ]
Order Verification
1. All orders are subject to approval by www.cabinetliquidators.com. Online order conformation will be e-mailed to customer after the order is verified and credit card authorization is approved.
2. Orders must be complete and include all required information. Online orders will be the sole responsibility of the customer. www.cabinetliquidators.com asked that you verify your items before placing your order. [ back to top ]
Order Changes
1. REVIEW ORDER VERIFICATION CAREFULLY. We do not accept changes. [ back to top ]
Order Cancellations
1. REVIEW ORDER VERIFICATION CAREFULLY. We do not accept cancellations. [ back to top ]
Out of Stock
1. In the event of an out of stock item, www.cabinetliquidators.com will contact customer and advise of out of stock status.
2. Backordered items will ship freight prepaid and you will not incur added shipping charges.
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Lead-Time
1. All cabinetry and other stock product will be shipped in 48 hours from receipt and approval of order verification.
2. Actual shipping time may change or be extended as the result of order processing issues, order changes, shipping location, scheduling or multiple project kitchen orders.
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Freight/Delivery Terms and Conditions
1. Ready-to-Assemble (RTA) orders placed online will be shipped, to home or job site, via the most efficient national carrier.
2. All shipments are valid for one customer, to one location in the continental United States.
3. Deliveries are made to home or job site of the purchaser only.
4. All shipments will be palletized and shrink wrapped, or floor loaded and hand stacked.
5. Shipping and handling charges cover one delivery attempt to customer. In the event that, due to customer availability or other customer circumstance, an order is not deliverable, the customer will be responsible for additional shipping and handling.
6. Standard deliveries are tailgate delivery only. For this type of delivery (per ICC regulations), drivers are only required to bring product to the tailgate (end) of the vehicle. It is the customer's responsibility to remove product from truck.
7. Other delivery options are available at an additional charge and Customer will be responsible for any such charges including but not limited to: appointment scheduling, re-delivery, non-tailgate delivery, residential delivery, inside delivery, lift-gate service, etc. Charges will be applied before delivery on sales order.
If additional shipping needs are required please call us at 1-866-728-0649 [ back to top ]
Receiving
1. The customer must receive, inspect, and sign for all deliveries.
2. If the items(s) that you purchased become damaged during shipment please document the damage with the freight company upon delivery and notify us immediately by calling 1-866-367-2516.
3. Items should be checked against the bill of lading and packing slip supplied by driver for each delivery.
4. The bill of lading indicates the number of cartons in the delivery. It does not represent the number of pieces as some items may be boxed together such as molding, hardware, etc.
5. Cartons with multiple items will have separate labels on the carton for each item included and be so labeled on the packing slip.
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Damage/Defective
1. If the items(s) that you purchased become damaged during shipment please document the damage with the freight company upon delivery and notify us immediately by calling 1-866-367-2516.
2.Customer must report concealed (non visible) damages within 72 hours of deliver and a replacement part will be shipped No Charge with freight prepaid. If the customer does not report the damage within 72 hours of delivery, it is the responsibility of the customer to purchase a new item to include purchase price + shipping & handling.
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Shortage
1. Any product identified and verified as a shortage will be shipped No Charge with freight prepaid. Shortage claims for missing cartons must be made within 24 hours of delivery and hidden shortage claims must be made within 72 hours of delivery.
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Privacy
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
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We use return email addresses to answer the email we receive and to communicate your order.
Such addresses are not used for any other purpose and are not shared with outside parties.
Quality Kitchen Cabinets!
When shopping for quality kitchen cabinets, our customers hear the same thing from other stores. "We cannot offer 100% All Wood cabinets for that price and ship that quickly"!
That is why we believe cabinetliquidators.com provides the best value, service and selection! Read More Testimonials
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